Privacy Policy

Last Updated: June 17, 2026

This Privacy Policy describes how periwinkle-moor collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you submit a service booking request through our website, we collect the following information:

• Your full name
• Email address
• Vehicle make and model
• Any additional information you choose to provide in the message field

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to your service booking requests
• To communicate with you about your appointment and service details
• To improve our website functionality and user experience
• To analyze website usage patterns and optimize our services
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our website. For more information, please see our Cookie Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Unit 7, Industrial Estate, 142 Workshop Boulevard, Melbourne VIC 3000, Australia